Privacy Policy

1. Information We Collect

• Contact form details: name, work email, organization, and message content you provide.
• Subscription data: email address supplied for our newsletter or updates.
• Technical data: IP address, browser, device type, and referring pages gathered via standard server logs and analytics tools.
• Usage data: aggregated insights about which sections of the site are accessed and engagement durations.

2. How We Use Your Information

• Respond to inquiries, schedule consultations, or deliver requested materials.
• Send operational emails (e.g., confirmations, service updates) or marketing newsletters if you opt in.
• Improve website performance, troubleshoot issues, and secure our forms against abuse.
• Comply with applicable laws, regulations, or legal processes.

3. Legal Bases for Processing (EEA/UK Visitors)

Depending on your interaction with us, we rely on:

• Legitimate interests to respond to business inquiries, prevent fraud, and maintain the site.
• Consent for marketing emails or optional data you choose to share.
• Contractual necessity when discussions move toward a services agreement.

4. How We Share Information

• Trusted service providers (e.g., hosting, analytics, email delivery) that operate under confidentiality and data protection agreements.
• Professional advisors (legal, accounting) when necessary to protect our business.
• Authorities or regulators if required by law or to protect rights, safety, or property.
• We do not sell or rent your personal information.

5. Cookies and Similar Technologies

We use essential cookies to maintain site functionality (e.g., form security) and may use analytics cookies to understand aggregate traffic patterns. You can adjust browser settings to limit cookies, though the site may not function fully.

6. Data Retention

We retain inquiry records and related communications for as long as needed to serve you, resolve inquiries, or meet legal obligations. Newsletter subscription data remains until you unsubscribe. Rate-limiting and security logs are automatically purged on a rolling basis.

7. Your Rights

You may have the right to:

• Access, correct, or delete personal data we hold about you.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing at any time (unsubscribe links are included in every message).
• Lodge a complaint with a supervisory authority if you believe your rights are infringed.

Submit requests by emailing info@northstarconfig.com.

8. International Transfers

NorthStar CM is headquartered in the United States/Canada. If you access the site from another region, your information may be transferred to and processed in jurisdictions with different data protection laws. We apply safeguards consistent with applicable requirements when transferring data.

9. Security

We employ layered safeguards—TLS encryption, authenticated email, rate limiting, and access controls—to protect submitted information. No system is completely secure; please notify us promptly if you suspect unauthorized activity.

10. Updates to This Policy

We may modify this Privacy Policy to reflect operational, legal, or regulatory changes. Revisions will be posted here with an updated “Last updated” date. Significant changes may be communicated via email or on-site notice.